Excellence and quality in operations is essential to sustainability and enhancing the competitive advantage of organizations. Therefore, organizations are required to document, review and develop processes/procedures that provide services to all stakeholders and ensuring that they are value-added. In addition to reinforcing and adopting the foundations and principles of quality management systems.
We at SARI consulting offers clients with Process Management & Quality Management Systems (QMS) services encompassing:
Business Process Gap Analysis
Business Process Mapping and Documentation
Process Analysis and Optimization
Process Redesign and Reengineering
Lean Six Sigma Implementation
Process Automation and Workflow Management
Process Performance Measurement and Metrics
Continuous Improvement and Kaizen Initiatives
Standard Operating Procedure (SOP) Development
Operations Policies & Procedures Manual
Develop One-Stop-Shop (OSS) Process & Procedure
QMS Implementation
Quality Assurance
Quality Control
Quality Audits and Assessments
ISO Certifications:
ISO 9001:2015 Quality Management System
ISO 56002 Innovation Management System
ISO 26000 Corporate Social Responsibility Management System
ISO 31000 Risk Management System
ISO 22301:2019 Business Continuity Management System
ISO 14005:2019 Environmental Management System
ISO 45001 Occupational Health and Safety Management System (OHSAS)
ISO/IEC 27001 Information Security Management System
ISO 10001:2018 Customer satisfaction Management System — Guidelines for codes of conduct for organizations
ISO 10002:2018 Customer satisfaction Management System — Guidelines for complaints handling in organizations
ISO 10004:2018 Customer satisfaction Management System – Guidelines for monitoring and measuring
ISO/IEC 20000 IT Service Management System
ISO 22000:2018 Food Safety Management System
ISO 39001 Road Traffic Safety Management System
ISO 21001:2018 Educational organizations Management System